Allied Universal

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Allied Universal® is hiring a Director, Human Resources. The Human Resources Director will be responsible for leading a team of Human Resource and Recruiting professionals supporting the Allied Universal Canadian business.

• Position supports all of Canada, around 20 Branch Offices, 5 Direct Reports

• Bilingual English and French is preferred

• Base salary, bonus potential, auto allowance package

RESPONSIBILITIES:

• Provide leadership and strategic direction to Regional Human Resources team, including coaching and developing team members, soliciting feedback from Regional President and Vice Presidents on effectiveness of the team's business partnership

• Under the direction of the Vice President of Human Resources, create, implement, and monitor the application of all employee policies and procedures within assigned region to ensure compliance with labor laws, provincial and federal regulations, and sound business practices; conduct training sessions with managers and supervisors and identify and communicate the need for new/revised policies based on changing business needs and/or legal requirements

• Provide technical HR support to branch, field and sales staff on day-to-day employee and labor relations issues; responsible for advising on proper techniques, forms/documentation, and actions to ensure compliance, lawful conduct, and consistent application of practices, while meeting business/client objectives

• Where applicable, manage all aspects of Collective Bargaining Agreements to ensure compliance, fulfillment of technical requirements, and awareness of Company philosophies regarding union relations; build and maintain strong relationships with union representatives to minimize labor relations issues, conduct supervisor/manager training to strengthen consistent application of policies and procedures, and manage all grievances in a timely and effective manner

• Conduct (or oversee the activities of) all investigations into discrimination, harassment, wage/hour, or other labor law complaints, ensuring proper documentation, interviewing procedures, and follow up activities are taken, under the guidance and oversight of the Vice President of Human Resources, act as a representative for Allied Universal in all legal actions against the company for employment lawsuits

• Responsible for various Human Resource projects, either as assigned by Vice President of Human Resources or as self-initiated, including ongoing opportunities for automation, efficiency, accuracy, cost-reduction, and/or improved legal compliance; actively participate in annual strategic planning process to identify such projects, then create and execute plans to ensure on-time completion of deliverables

• Maintain oversight for field auditing and compliance; management of Human Resources staff to conduct quarterly field audits of branch HR staff operations, internal auditing procedures, and other processes to ensure company standards and legal requirements are being followed (HRIS and HR record keeping/maintenance, and other similar processes)

• Identify training and development needs at branch sites for Service Managers, HR Coordinators and Regional HR team, and develop the technical skills to ensure proper knowledge of applicable laws and regulations, file maintenance, employee relations administration, termination procedures.

• Identify and implement retention strategies to reduce employee turnover and increase internal employee development and skills

• Identify training and development needs for the recruitment team and develop the technical skills to ensure proper knowledge of applicable recruitment methods to support the business.

• Weekly reporting of recruitment data to the Region President

• Direct all Recruiter activities in the Region

• Weekly recruitment reports are pulled from iCIMS and DOMO and used as a management tool to target critical accounts and recruitment efforts.New recruiters and recruitment support staff are hired and trained appropriately.

QUALIFICATIONS:

• Must possess one or more of the following:

• Bachelor’s degree in Human Resources, Business, or related field

• Associate’s degree in Human Resources, Business, or related field with a minimum of seven (7) years of progressively responsible human resources management experience

• High school diploma with a minimum of twelve (12) years of progressively responsible human resources management experience

• Minimum of seven (7) years of human resources and/or recruiting managerial experience required, including senior level business involvement

• Bilingual English and French is preferred

• Experience with multi-provincial operations in a highly regulated service industry and/or oversight in organization with high-volume entry-level workforce

• Working knowledge of automated payroll/HRIS systems

• Strong working knowledge of all labor laws in all provinces for which incumbent would be responsible (geographic region

• Excellent customer-service skills, with the ability to interact with all levels of individuals professionally in a courteous and professional manner, and to de-escalate situations before they become hostile or unpleasant

• Ability to take initiative and successfully handle and prioritize multiple competing assignments and effectively manage deadlines

• Able to use good independent judgment and discretion

• Outstanding oral and written communication skills

• Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player

• Able to articulate policies and procedures in a clear, concise manner

• Willingness and ability to travel approximately 10% - 20% of the time, locally (vehicle travel) and distantly (throughout assigned region via air travel as required)

PREFERRED QUALIFICATIONS:

• MBA or advanced HR-related degree

• Professional Human Resources certification (e.g., CHRL)

• Prior work experience liaising with union representatives and managing a workforce under a Collective Bargaining Agreement

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Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Job ID: 2023-1044092

Location: Canada-Ontario-Etobicoke West Mall

Job Category: Human Resources