Allied Universal

Job Information

Allied Universal Business Development Manager - Electronic Security in Toronto, Ontario

We are North America’s leading security services provider with over 300,000 phenomenal employees. At Allied Universal®, we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. For all full-time positions, we offer medical, dental, and vision coverage, life insurance, employee assistance programs, and more! We also offer company paid uniforms and part-time and flexible schedules!

Reporting to the Director, Enterprise Accounts, the Business Development Manager (Electronic Security Systems) is responsible for the overall business of the strategic accounts portfolio. This includes but is not limited to brand protection, relationship management and contract management. In this role, financial and business acumen is critical for success.


Enterprise Account Manager will be responsible for brand protection, customer relationship management and contract management.

OTHER RESPONSIBILITIES: that may typically be assigned to this position include but are not limited to:

  • Working with internal teams such as Finance and Operations to identify gaps and create opportunities to further satisfy our customers

  • Identify best business practices to support continuous improvement efforts

  • Work closely with client to identify opportunities for growth, relationship building/enhancement, and strategic alignment

  • Ensure that the Contract is profitable and the business is aligned to meet and exceed defined service levels and KPI’s

  • Ensure communication to field staff and debrief on contractual obligations that need to be fulfilled at the field level

  • Ensure Terms and Conditions on all contracts are enforceable and realistic in order to adequately service our customers

  • Work with customers on price increases and adjustments as required on different contracts

  • Knowledge of wage to bill ratios and impact on business

  • Knowledge of turnover in each account and ability to provide solutions where needed

  • Ad hoc duties and projects as assigned

  • Work with legal counsel to interpret contract provisions to define performance requirements ∙ Work with mid-level management personnel on contract compliance duties, responsibilities and methods on procedures necessary to comply with Client Contract requirements and related Government Legislation

  • Make recommendations with regard to operational efficiencies, service levels and employee assignment to portfolio of accounts.


  • A minimum of 3 years’ experience managing a security contract or corporate security account in a multi-location environment or similar.

  • Expertise in a broad range of security areas of concern to include personnel security, risk assessment methodology, physical security, investigations, control of regulated products

  • Ability to conceptualize, communicate, plan, promote/influence, implement and manage security - related initiatives.

  • Must possess a high level of financial and business acumen and demonstrates ability to lead effectively amidst paradox and ambiguity in a matrix organization. Must understand and be able to apply a budgeting/allocation process.

  • Must be able to identify opportunities to bring in Subject Matter Expertise

  • Effective oral and written communication

  • Planning and organizing

  • Proficiency with Microsoft Office and Google Applications

  • Problem solving

  • Forecasting, predicting Coaching, mentoring, motivating Active listening Encouraging effective teamwork Assess and evaluate situations effectively Synthesize facts, concepts, principles

  • Identify and manage/escalate critical issues quickly and accurately

  • Compile, sort, and interpret data

  • Research, investigate, compile information Mediate conflict with tact, diplomacy Write informatively, clearly and accurately Negotiate setting and achieving goals Financial Acumen

  • Attention to detail

  • Ability to deal with pressure

  • Prior strategic account management experience.

  • Experience in development and implementation of security policies and procedures.

  • Demonstrated knowledge of security services including but not limited to manned security services, systems and technology, risk and compliance.


  • Degree Business Administration (equivalent area of study), or work experience relevant to the position

Pay: $70k to $80k+ auto allowance + gas card + commission + bonus (Depending on experience)

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Job ID: 2022-909190

Location: Canada-Ontario-Toronto

Job Category: Sales and Marketing