Allied Universal Full Time Site Supervisor- West 4th Street Business Location, Winston Salem, NC Area in Winston-Salem, North Carolina

Allied Universal Services is currently searching for a Professional Security Site Supervisor. Allied Universal, North America’s leading security services provider, is experiencing tremendous growth. For all full-time positions, we offer medical, dental, vision, flex spending, 401K, an anniversary bonus, and an on-the-spot recognition program. We promote from within our company!  You can be promoted and become one of Allied Universal’s many success stories.

Full Time Site Supervisor- West 4th Street Business Location, Winston Salem, NC Area

The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. Act as a liaison between customer, Operation Manager and security officers. Supervise site staff, providing coaching, recognition and discipline within approved empowerment range.

Supervisory Responsibilities

  • Communicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates

  • Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)

  • Assures that employee grievances are heard with help from appropriate branch or region HR support employees

  • Assists with the communication of policies, company announcements and job openings

  • Provides the basis of a great place to work by treating staff with respect

Enforcement of Contract Standards

  • Helps Operations Manager identify, meet and exceed the needs of the customer

  • Meets all contractual scheduled hours with a minimum of unbilled overtime

  • Coordinates and/or conduct site-specific OJT, client specific training and annual refresher training for security personnel

  • Reconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigations

  • Performs account audits and off-hour visits, completing required documentation

  • Manages uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists

Administrative Management

  • Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures

  • Prepared to participate in unemployment hearings

  • Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management

  • Enforces Allied Universal’s policies as outlined in the handbooks and executive memos

Physical and Mental Functions:

  • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)

  • Climb stairs, ramps, or ladders occasionally during shift

  • Occasionally bend/twist at waist/knees/neck to perform various duties

  • Occasionally lift or carry up to 40 pounds

  • Run as needed

  • Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks

  • Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination

  • Work in various environments including adverse outdoor conditions such as cold, rain or heat;

  • Constant mental alertness and attention to detail required while setting priorities and following up on assignments

Qualifications/Requirements:

Qualified applicants for the Security Site Supervisor position will meet the minimum requirements, as described below:

  • High school diploma or equivalent required

  • At least 21 years of age

  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines

  • Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills

  • Must be able to read and understand all operating procedures and instructions

  • Must be able to obtain a valid Guard License as required in the state for which you are applying

  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass Driver’s Record check

  • As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty

  • Must display exceptional customer service and communication skills

  • Remain flexible to ever changing environments; adapt well to different situations

  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites

  • Ability to maintain satisfactory attendance and punctuality standard;

  • Neat and professional appearance

  • Ability to provide quality customer service

  • Ability to handle both common and crisis situations at the client site, calmly and efficiently

  • Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones

  • Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

*SAJ

*CB-MA

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EOE/Minorities/Females/Vet/Disability

Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.

Job ID: 2019-265858

Location: United States-North Carolina-Winston-Salem

Job Category: Security Officer, Security Guard